Privacy Policy – fv777

Last Updated: January 2026

1. Introduction

fv777 ("we", "us", "our") is a crypto-friendly online casino and sports betting platform operating at fv777.lat, built specifically for players in Bangladesh. We are committed to safeguarding the privacy and personal information of every user who registers and plays on our platform. This Privacy Policy describes the types of information we collect, the purposes for which we use that information, the parties with whom we may share it, and the choices and rights available to you regarding your personal data.

By accessing or using fv777, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. This policy applies to all users of our website, mobile interface, and any related services offered under the fv777 brand. If you do not agree with any part of this policy, you should discontinue use of our platform immediately.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account, make a deposit, or contact our support team, we may collect the following personal information:

• Full name, date of birth, and nationality
• Email address and mobile phone number
• Residential address (city, district, postal code) within Bangladesh
• Payment method details such as bKash, Nagad, Rocket, Upay, or bank account information required to process deposits and withdrawals
• Government-issued identification documents submitted for Know Your Customer (KYC) verification, such as a national identity card or passport

2.2 Technical and Usage Data

When you interact with fv777, certain technical information is automatically collected to ensure the platform functions correctly and to improve your experience:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on each section, game sessions played, and betting history
• Cookie identifiers and session tokens used to maintain your login state and personalise your experience

3. How We Use Your Information

fv777 uses the personal and technical information we collect for clearly defined and legitimate purposes. These include:

• Creating and managing your account, verifying your identity, and processing financial transactions including bKash and Nagad deposits
• Delivering customer support, resolving disputes, and responding to your queries promptly
• Sending you relevant promotional communications, bonus offers, and service updates — only where you have opted in to receive such messages
• Monitoring platform activity to detect fraud, prevent money laundering, and ensure compliance with responsible gaming obligations

4. Cookies and Tracking Technologies

fv777 uses cookies and similar tracking technologies to improve the functionality and performance of our platform. Cookies are small text files placed on your device when you visit our site. We use the following types:

• Essential cookies — required for the platform to function, maintaining your session and login state
• Analytics cookies — help us understand how users navigate fv777 so we can improve layouts, game discovery, and load speeds
• Preference cookies — remember your language setting, display preferences, and recently played games

You may adjust cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality.

5. How We Share Your Information

fv777 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data only in the following circumstances:

• Payment processors and banking partners — including bKash, Nagad, Rocket, Upay, and BRAC Bank — solely to process your deposits and withdrawals securely
• KYC and identity verification service providers engaged to fulfil our compliance obligations
• Technology and hosting partners who operate the servers and infrastructure underpinning fv777 under strict data confidentiality agreements
• Legal and regulatory authorities when we are required by law to disclose information, or to protect the rights and safety of our users and platform

6. Data Retention

fv777 retains your personal information only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, including compliance with legal, accounting, and reporting obligations. Account data is generally retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements. Technical log data and analytics data are retained for shorter periods consistent with their operational purpose and then securely deleted.

7. Your Rights and Choices

As a user of fv777, you have the following rights regarding your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of any inaccurate or incomplete personal data
• Right to erasure — request deletion of your personal data where it is no longer necessary for the purposes collected, subject to applicable legal retention obligations

8. Security Measures

fv777 employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account and payment data, strict access controls limiting staff access to personal information on a need-to-know basis, regular security audits and vulnerability assessments of our platform infrastructure, and multi-factor authentication requirements for administrative access. While no digital platform can guarantee absolute security, we continuously review and update our practices to ensure the highest practical level of protection for our Bangladeshi players.

9. Children and Age Restrictions

fv777 is strictly an adult-only platform. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires users to confirm they are aged 21 or above, and our KYC verification procedures are designed to identify and prevent underage access. If you believe a person under 21 has created an account on fv777, please contact us immediately at the address below. We will investigate and take all appropriate steps, including closing the account and deleting any associated personal data.

• Age requirement: 21 years or older to register and play on fv777
• KYC documents are checked to verify all players meet the minimum age requirement
• Accounts found to belong to underage users will be closed and their funds returned where lawfully possible
• Parents and guardians are encouraged to use parental control tools to prevent underage access to online gambling platforms

10. Third-Party Links

fv777 does not include links to external third-party websites. Our platform is a self-contained environment. However, certain payment integrations (such as bKash or Nagad redirect flows) may briefly transfer you to the payment provider's interface. These third-party services have their own privacy policies which govern their handling of your data during the payment process. We encourage you to review the privacy policy of any payment provider you use when transacting through fv777.

11. Changes to This Privacy Policy

fv777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an on-platform notification. Your continued use of fv777 following any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fv777 handles your personal data, you may reach our dedicated support team at any time. We aim to respond to all privacy-related requests within 5 business days.

Email: [email protected] — Please include your registered account username and the nature of your request in the subject line so we can assist you as efficiently as possible.